TeliApp

Cybersecurity Defense

A dedicated team monitoring, safeguarding and defending your technology infrastructure.

On-site cybersecurity defense is critical to maintain legal compliance and to enhance real-time threat mitigation. TeliApp delivers a full cybersecurity program for New Jersey government agencies — SOC monitoring, incident response, concierge security and compliance hardening — built around the reality that cybersecurity and IT are not the same thing.

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Technology partners

Security platforms and partners.

TeliApp is a licensed reseller and operational partner for the security platforms NJ government clients depend on, and an active participant in the information-sharing communities that defend the public sector.

FortinetFortinet
SonicWallSonicWall
CiscoCisco
VeeamVeeam
Microsoft 365Microsoft 365
Google WorkspaceGoogle Workspace
CarahsoftCarahsoft
Center for Internet SecurityCenter for Internet Security
NJ Cybersecurity & Communications Integration CellNJ Cybersecurity & Communications Integration Cell
Multi-State Information Sharing & Analysis CenterMulti-State Information Sharing & Analysis Center
FortinetFortinet
SonicWallSonicWall
CiscoCisco
VeeamVeeam
Microsoft 365Microsoft 365
Google WorkspaceGoogle Workspace
CarahsoftCarahsoft
Center for Internet SecurityCenter for Internet Security
NJ Cybersecurity & Communications Integration CellNJ Cybersecurity & Communications Integration Cell
Multi-State Information Sharing & Analysis CenterMulti-State Information Sharing & Analysis Center

Our philosophy

IT and cybersecurity are not the same thing.

An IT department's primary concern is ensuring that team members are as productive as possible — that their assigned computers and equipment let them perform their responsibilities effectively and efficiently. A cybersecurity team's primary concern is ensuring that those team members are using that equipment safely — that everything stays within the scope of the organization's security parameters. These two priorities, when assigned to the same people, create obvious conflicts of interest.

In today's digital age, the sheer volume of data, complexity of systems, and evolving threat landscape make it impractical to combine IT and cybersecurity roles. Their responsibilities require distinct expertise and close collaboration — yet their respective highly specialized functions must be recognized to ensure organizational resilience. TeliApp staffs cybersecurity as its own discipline, separate from your help desk and your managed-IT engineers.

What we deliver

Cybersecurity defense services.

24/7 Security Operations Center (SOC)

Our Security Operations Center provides continuous, expert oversight of your digital environment with 24/7 event monitoring. This enables rapid detection and thorough investigation of potential security incidents, culminating in guided remediation with clear, actionable steps to contain threats and strengthen defenses — across endpoints, servers, cloud tenants, identity providers and network edge.

24/7 MonitoringSIEMXDRThreat HuntingTier 1–3 AnalystsGuided Remediation

Concierge Security Team

A Concierge Security Team serves as your dedicated partner for strategic cybersecurity guidance, providing ongoing recommendations and proactive communication to keep you informed of the evolving threat landscape. This partnership ensures your risk management remains continuous, informed, and aligned with the operational realities of running a town, a school district or an authority.

Named AnalystsQuarterly ReviewsThreat BriefingsRoadmap PlanningVendor Liaison

Incident Response & Digital Forensics

Our Incident Response service is designed to quickly restore your operations following a security event. We conduct thorough digital forensics to determine the root cause and scope of the incident. This data-driven analysis not only guides the immediate recovery but also provides critical insights to prevent future occurrences — and produces the documentation your insurer, auditors and legal counsel require.

IR RetainerForensicsRansomware RecoveryChain of CustodyInsurance & Counsel Coordination

Legal, Compliance & Insurance Attestations

A dedicated cybersecurity team ensures compliance with evolving best practices and ongoing inventory reviews, strengthening audit readiness and streamlining cybersecurity insurance attestations. We map your controls to NIST CSF 2.0, CJIS, HIPAA, PCI, FERPA and NJ state requirements, and we sit with you when the auditor or carrier comes calling.

NIST CSF 2.0CJISHIPAAPCIFERPACyber Insurance Questionnaires

Endpoint Detection & Response (EDR / MDR)

Next-generation endpoint protection on every desktop, laptop and server — with behavioral detection, automated isolation of compromised hosts and 24/7 managed response. We replace legacy antivirus with tooling that actually stops modern attacker tradecraft, and we manage it so your IT team isn't drowning in alerts.

EDR / MDRBehavioral AIAuto-IsolationThreat ContainmentPatch & Hardening

Email Security & Anti-Phishing

Email is still the #1 way attackers get into a government agency. We harden Microsoft 365 and Google Workspace, deploy advanced phishing, impersonation and business-email-compromise defenses, lock down SPF / DKIM / DMARC, and quarantine the messages that slip past the native filters.

M365 / Workspace HardeningAnti-PhishingBEC ProtectionSPF / DKIM / DMARCQuarantine Review

Identity, MFA & Privileged Access

Strong identity is the new perimeter. We roll out multi-factor authentication, conditional access, single sign-on and least-privilege role design across your environment. Privileged accounts are segregated, monitored and rotated, so a stolen password doesn't end up as a domain-wide compromise.

MFAConditional AccessSSOPAMLeast PrivilegeAccount Lifecycle

Network Defense & Zero Trust

Next-generation firewalls, intrusion prevention, DNS filtering, network segmentation and zero-trust access for remote staff and contractors. Police, finance, court, public Wi-Fi and OT traffic ride on segregated paths with policies that match the compliance regime each touches.

NGFWIPS / IDSDNS FilteringMicrosegmentationZTNAGeo-Blocking

Vulnerability Management & Penetration Testing

We continuously scan your external and internal attack surface, prioritize what actually matters, and either remediate it ourselves or hand a clean ticket to your IT team. Periodic penetration tests and tabletop exercises validate the controls and stress-test your runbooks before a real adversary does.

External & Internal ScansPatch PrioritizationPen TestingTabletop ExercisesRisk Register

Backup, Recovery & Ransomware Resilience

Immutable, off-site, tested backups — the kind ransomware can't encrypt and the kind that actually restore when you need them. We design 3-2-1 backup strategies for servers, M365 / Workspace and critical SaaS, document recovery time objectives, and run real restores so 'we're backed up' is more than a sentence in a policy.

Immutable BackupsOff-Site ReplicationM365 / Workspace BackupDR RunbooksRestore Testing

Cloud & SaaS Security Posture

We harden the cloud tenants and SaaS platforms your agency lives in — Microsoft 365, Google Workspace, Azure, AWS and the specialty government platforms in between. Misconfigurations, overshared files, dormant admins and risky third-party app grants are continuously identified and cleaned up.

CSPMSaaS PostureTenant HardeningOAuth App ReviewData Sharing Audits

Policy, Plans & Procedures

We deliver and maintain the written cybersecurity policies, incident response plans, acceptable use policies and disaster recovery procedures your agency is expected to have on file — customized to your environment, not boilerplate, and updated as the threat landscape and regulations evolve.

WISPIR PlanAcceptable UseDR / BCPVendor RiskAnnual Review

Full scope of work

What a cybersecurity engagement covers.

The complete menu we pull from when we design, operate and defend the cybersecurity program for a government agency.

Detection & Response

  • 24/7 SOC with Tier 1–3 analyst coverage and named escalations
  • SIEM and XDR with normalized logging across endpoint, identity, network and cloud
  • Proactive threat hunting against current adversary tradecraft
  • Automated containment of compromised hosts and identities
  • Documented playbooks for the top incident types facing NJ government

Hardening & Prevention

  • CIS-benchmarked configuration baselines for Windows, macOS and servers
  • Microsoft 365 / Google Workspace security baselines
  • Patch management with measurable SLAs for OS and third-party software
  • MFA, conditional access and privileged account isolation
  • Removal of legacy protocols, default credentials and stale accounts

Compliance & Audit Readiness

  • Control mapping against NIST CSF 2.0, CJIS, HIPAA, PCI and FERPA
  • Evidence collection for cybersecurity insurance applications and renewals
  • NJ state and OPRA-aware records and retention guidance
  • Annual policy reviews and signed acknowledgment tracking
  • Vendor and third-party risk reviews for new SaaS and integrations

Incident Response

  • Pre-negotiated IR retainer — no scrambling for a contract during a crisis
  • Digital forensics with documented chain of custody
  • Ransomware containment, eradication and validated recovery
  • Coordination with cyber insurance carriers, breach counsel and law enforcement
  • Post-incident report with prioritized remediation roadmap

Continuous Visibility

  • External attack surface monitoring and dark-web credential watch
  • Internal vulnerability scanning with risk-based prioritization
  • Phishing campaign metrics fed back into training and policy
  • Quarterly security business reviews with measurable KPIs
  • Executive dashboards built for elected officials and administrators

Specialized Government Coverage

  • CJIS-aligned controls for police, courts and dispatch
  • Election infrastructure awareness and clerk's office hardening
  • Water, wastewater and DPW OT / SCADA network isolation
  • School district student-data and FERPA-aligned protections
  • Public safety endpoint protection on MDTs and ruggedized devices

Service levels

When something looks wrong.

Average measured response across our New Jersey government client base.

4 min
Avg. ticket contact
13 min
Avg. remote resolution
17 min
Avg. on-site arrival

NJ government specialists

Let's pressure-test your defenses.

Most cybersecurity engagements start with a no-cost risk review — an external attack-surface scan, a control-baseline gap analysis and a prioritized roadmap aligned to NIST CSF 2.0 and the questions on your cyber insurance application.

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